Version: October 17, 2018
Scope:
This privacy policy covers visitors to our website (www.livediseasefree.com), blog or app (our “Site”).
This privacy policy has been developed to better help you understand how your personally identifiable information (“Personal Information” or “PII”) is being used on our Site. PII, as used in Canadian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to learn how we collect, use, protect or otherwise handle your Personal Information on our Site.
What personal information do we collect from the people that visit our Site?
When visiting our Site, registering in our courses or ordering any service on our Site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, country or other details. We use your Personal Information for internal purposes only, such as to provide you with the Site and our services and to otherwise communicate with you about us. Other than as set forth in this Privacy Policy, no personal information of yours is shared outside of the Site unless you explicitly authorize it. If you opt to share any of your PII in any public forum on our Site, such PII is shared with publicly and we can no longer guarantee its privacy, so we encourage you to be mindful of who you are sharing with on the Site at all times.
When you visit our Site, we use some typical tools to understand our users’ use of our Site and services as well as to improve our Site and services. We also contract with third-party service providers to host our servers and databases and to provide other services to us. The use of those services will be governed by their privacy policies and terms of service, and we cannot make a guarantee about what information they gather from use of their services. As of the date of this privacy policy, our providers and their privacy policies are Infusionsoft: https://www.infusionsoft.com/legal/privacy-policy, Stripe: https://stripe.com/ca/privacy, PayPal: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full, Kajabi: https://newkajabi.com/policies/privacy/, Google GSuite: https://policies.google.com/privacy?hl=en, Leadpages: https://www.leadpages.net/privacy, Zapier: https://zapier.com/privacy/, WordPress: https://automattic.com/privacy/ and Instanteleseminar: https://instantteleseminar.com/privacy-policy/.
These service providers may set cookies and provide analytics. You should check these service provider’s privacy policies to understand their privacy practices and to understand how your data is handled.
The third party service providers listed in this policy are current as of the date of this policy. We will endeavour to update users when it changes service providers, but we cannot guarantee that our update will be contemporaneous.
How do we use your information?
We use your personal information for internal purposes only, such as to provide you with access to the certain restricted areas of the Site, to send out our email communications and our newsletters, if any, and to otherwise communicate with you about the services. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, visit the website, or use certain other site features in the following ways:
- To personalize a user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To assess your suitability for the program, to provide you ongoing information from our program.
How do we protect visitor information?
We try our best to provide you with leading security practices, like using strong passwords to manage our network, limiting admin access to our network to a limited number of humans, and encrypting all requests via a secure connection (HTTPS). Indeed, if you attempt to access our site using http, you will be redirected to an https address. We use https on our site exclusively, which means all your transmissions of data are encrypted in transit. However, no data transmission on the Internet or on a network is 100% secure, so we cannot make a guarantee. Take care to manage access to the computers and devices where you are logged in to our application. In addition:
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We use regular Malware Scanning.
- We do use an SSL certificate.
Do we use ‘cookies’?
We do not use cookies for tracking purposes. We do use cookies (a small text file placed on your computer to identify your computer and browser) and/or web beacons (a file placed on a website that monitors usage) to improve the experience of our site.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s “Help” menu to learn the correct way to modify your cookies.
Third Party Disclosure:
We do not sell, or trade, or otherwise transfer to outside parties, other than the service providers listed in this privacy policy, your personally identifiable information.
Sometimes, we may refer our Site to or access a third-party service provider, like Facebook, Twitter, Instagram and LinkedIn. In order to do so, and to enhance your experience on our Site, we may need to provide such third-party service provider with information that you have provided to us. In such cases, your use of those services will be governed by their privacy policies and terms of service, and we cannot make a guarantee about what information they gather from use of their services.
If you make a payment (such as when becoming a client or using a teleseminar), we use a payment processor to process your payment. In order to do that, the processor receives the payment info you provide. Our current processor is Stripe and PayPal.
We also contract with third-party service providers to host our servers and databases and to provide other services to us. The use of those services will be governed by their privacy policies and terms of service, and we cannot make a guarantee about what information they gather from use of their services. You should check their privacy policies to understand their privacy practices.
Third party links:
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Anonymous Visits:
Users can visit our site anonymously. Our Privacy Policy can be found on the bottom of the Live Disease Free Website. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Marketing:
We do not specifically market to children under 13.
How does our site handle do not track signals?
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Does our site allow third party behavioural tracking?
It’s important to note that we do engage in third party behavioural tracking.
What Data Is Sent Outside Canada and Where:
To use third party service providers, in some cases, your data may be transferred outside of Canada, often to the United States for the use of such services. These service providers may additionally transmit data in accordance with their privacy policies.
In case of a data breach:
A data breach occurs where there is a loss alteration, unauthorized disclosure of or access to personal data AND there is a risk to the rights and freedoms of individuals. If this happens, we will notify the users via email within 7 business days.
Fair Information Practices:
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Email Practices:
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
We also agree to the following:
- NOT use false, or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Monitor third party email marketing services, if one is used, for compliance with applicable laws.
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@livediseasefree.com.
By following the unsubscribe instructions at the bottom of each email we will remove you from ALL correspondence within 7 business days.
Your California Privacy Rights:
If you are a California resident, you can request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to info@livediseasefree.com or write to us at:
PO Box 15, 2470 Westlake Road
West Kelowna, British Columbia, Canada
V1Z 2V2
Residents of the European Economic Area (“EEA”):
If you are located in the EEA, your personal information is processed by in the same manner as all other PII on our Site. As part of our Site, we may transfer your personal information to other regions within Canada and to the United States or elsewhere via our service providers as set forth above. We note that we are generally processing your information to pursue our legitimate business interests, including to provide and improve our Site and services and to provide communications and marketing, unless we are required by law to obtain your consent for a particular processing operation.
If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, port to another service provider, or object to certain uses of your personal data. If you wish to exercise these rights, please use the contact information below. If you are unhappy with any response that you receive from us we hope that we can resolve the issue, but you also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction at any time.
Disclaimer:
The information on this website is not medical advice and is designed for informational purposes only; it is not intended to replace the advice of a health care professional. It is not intended to cure, treat, or mitigate any health condition or disease. International Wellness Publishing Inc. and its owners specifically disclaim any and all liability arising directly or indirectly from the use or application of any information contained on this website. Consult a qualified health care professional regarding any health concerns or conditions that you experience.
How do I access, change or update my personal information?
If you would like to request to review, correct, restrict or delete personal information that you have previously provided to us, you may contact us by email at info@livediseasefree.com.
Users will be notified of any privacy policy changes:
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Site, and where appropriate, by other means. By continuing to use this Site after these changes are posted, you agree to the revised policy.
Contacting Us:
If there are any questions regarding this privacy policy you may contact our privacy officer, Caroline Jobe, by email at info@livediseasefree.com, and in writing at:
PO Box 15, 2470 Westlake Road
West Kelowna, British Columbia, Canada
V1Z 2V2